questions, answered

Everything you'd ask before buying.

brand

How do you pronounce "Dejomi"?

"DAY-yo-mee." But honestly, however you say it is right.

What is Dejomi?

Soft-aesthetic skincare that actually works. A focused, growing line of formulas — each built around one proven active. Made in Europe. Vegan, cruelty-free, fragrance-free.

Where are you based?

The Netherlands. Our products are formulated and produced in Latvia through Selfnamed, an EU-based private-label partner. Shipped from Europe, developed for the European market first.

How do you price your products?

Honestly. We don't add luxury markup for the box, we don't pay for marketing-only ingredients, and we keep our line focused so we can stay accessible. Final pricing per product is shown on each product page.

products & ingredients

What's special about your Renewal Oil Serum?

It's a bakuchiol-based serum — bakuchiol is the plant-derived alternative to retinol, with similar smoothing, brightening, and firming results, but without the irritation, flaking, or sun sensitivity. It's pregnancy-safe, fragrance-free, and gentle enough for daily evening use.

Best for: anyone who's wanted retinol's results but couldn't tolerate it, or who's pregnant/breastfeeding and missing their anti-aging routine.

Are your products clean?

Yes — but we'll define what we mean. No sulfates, no parabens, no synthetic fragrance, no formaldehyde-releasers, no oxybenzone. We don't avoid every internet-scary ingredient, though — we keep proven, well-studied actives with clinical literature behind them. Clean ≠ minimalist. It means intentional.

Are you vegan? Cruelty-free?

Cruelty-free: yes — and required by EU law for all our products. We don't test, and neither does our manufacturer.

Vegan: the entire Dejomi line is vegan. No beeswax, no lanolin, no animal-derived ingredients anywhere.

Can I use Dejomi during pregnancy?

Yes — the entire line is pregnancy-safe. The Renewal Oil Serum uses bakuchiol (instead of retinol), which is one of the few effective anti-aging ingredients safe during pregnancy and breastfeeding. Always consult your healthcare provider before adding new products to your routine.

How do I layer your products?

Morning: Cleansing Foam → Vitamin C Serum → Collagen Boost Serum → SPF50 Stick.

Evening: Radiant Glow Wash → Renewal Oil Serum (or Peptide Serum, alternating).

Don't combine Renewal Oil Serum and Peptide Anti-Aging Serum in the same evening — alternate nights. And please wear the SPF50 in the morning, every day.

Do your products work for sensitive skin?

Yes — fragrance-free, pH-balanced, no harsh surfactants. The bakuchiol-based Renewal Oil Serum is specifically formulated to be tolerated by people who can't use retinol. For clinical skin conditions (eczema, rosacea, severe acne), please consult a dermatologist before starting.

orders & shipping

When does the first drop launch?

The first drop is the Renewal Oil Serum, limited to 200 first-edition bottles. Join the waitlist for first access and 15% off. Full line launches later in 2026.

Where do you ship?

Netherlands first, then Belgium, Germany, France, Italy, Spain, Austria, Ireland — most of the EU. Shipping outside Europe is coming later in 2026.

How long does shipping take?

Netherlands: 1-2 business days · Belgium / Germany: 2-3 days · Rest of EU: 3-5 days.

Shipping is free over €40. Below that, €4.95.

Can I return something?

Yes — within 14 days of receipt, in line with EU consumer law. Products must be unused and in original packaging. Return shipping is at your cost unless the product arrived damaged or defective.

What if my skin reacts badly?

Contact us at info@dejomi.com within 14 days of receipt — even if the bottle is opened. We'll work it out. Skin is personal and we want to do right by you.

account & email

Will you spam me?

No. We email when there's something real to say — a drop, a new product, a story. Less than 4 emails per month. Unsubscribe is one click.

How do I delete my account or data?

Email info@dejomi.com and we'll handle it within 7 days (GDPR-compliant). You can also request a copy of all data we hold on you.

Do you have a refill program?

Not yet. We're starting with primary bottles only — adding refills as the brand grows. If this matters to you, tell us at info@dejomi.com — your input shapes what we build next.